Tuesday, November 30, 2010

Groundhog Day

My head is spinning this morning as I think about how to keep course work organized, relevant, accessible, organized and engaging for my students. I’ve tried numerous platforms out there from free online web 2.0 apps to sponsored education sites and apps. As I migrate my material to different platforms and sites, I feel my frustration mounting. Betas are dropped, apps are modified or commercialized and I’m left scrambling looking for the next best “fit”. It’s beginning to feel a lot like Groundhog Day.
I started using Ning last year because students love social networking. They enjoyed being able to comment on each other’s work and posts. They spent a good deal of time making their own page individualized and personalized by choosing their own page formats, colour schemes; adding videos, photos, and audio of their work. The live chat feature came in handy when I was absent in Boston. I was able to converse in real time with students as they worked on the tasks and video tutorials I had left on the site. I even linked to my Google Docs and calendar. Then Ning commercialized their site and I was lucky enough this year to get a sponsorship from Pearson for a “mini-plan”. Now I can’t create groups, post videos or music, students can no longer use their Facebook account to access the site, and I have to approve every single blog they write. I don’t have 500 dollars from my budget to open this back up to the capabilities that come with a full membership. So I started checking out other sites but then ran into the same sort of problems as these sites worked to monetize their services. It seems like there are roadblocks wherever I go.
I use Google Groups for some of my personal learning networks and for collaboration. Unfortunately, Google is taking out the page and file capabilities this January. I stumbled upon the Google Notebook, which allows for the placement of notes in a linear fashion but also uses labels as cloud tags for those who prefer being hyperlinked. It also linked in with Google Docs and Presentations, but Google took away the sharing capability of Google Notebook and has stopped support for the project.
There’s got to be a working formula some where for education.

Saturday, November 13, 2010

Google Earth-Not Just For Geographers

Oh, the possibilities.

Moving beyond Web 2.0 into augmented reality. That's what Google Earth does. But it's not simply useful for creating tours and viewing the world. It can be used for digital story telling, portfolio building, and social awareness projects.

I had the opportunity to present at ECOO some of the story-telling projects I've been working on with my students. Afterwards, we collaborated on ideas for even more projects. I added those ideas, along with some tutorials and links to helpful sites to my PowerPoint presentation to share with other teachers. Here's the link if you would like to download it.

Sunday, October 31, 2010

Cellphones in the Classroom: A Response

Recently, I responded to concerns about cellphone use in the classroom that a member of one of my Personal Learning Networks at Classroom 2.0 had posted. I've re-published my response here on my blog.

This is the post I responded to:
"I think cell phones don't belong in the classroom. They are a major distraction and are not worth the trouble they can cause. How can you regulate a student's personal cell phone? How can you keep them from texting each other and help them to remain on task? What do you do about students who don't have cell phones? How will they participate? What happens to their self esteem when they don't have a cell phone to pull out with the rest of the class? What about the students with really nice phones? How do you keep them from getting stolen? I could go on and on... cell phones in the classroom are not a good idea."

Here's my response:
We can't forget that cellphones are powerful mobile mini-computers. There is a period of normalization that occurs with any new technology. We need to guide students through digital citizenship and appropriate use. We also need to get to the point in which students are self-regulating, which means some initial guiding and regulation on our part as teachers working with students. I guess what we have to ask ourselves is "do we want to pretend we don't know students are texting behind our backs anyway" or do we want to be open and find an opportunity to teach them appropriate use and guide them towards self-regulation by helping them manage their attention?

Try putting students in groups when not all your students have cell phones. You'll find the "haves" are willing to share with the "have-nots" during this time as many have data plans (though you should never insist on sharing and I can bet it would be a very rare case that someone objects anyway). This way everyone gets an opportunity for deeper learning, instead of no one. Working in groups of 3 or 4 is great. If you're worried about the self-esteem of the ones who don't have phones, it's not like they don't already know who the "have" and "have-nots" are. I remember back in high school when many of the girls around me were wearing designer clothes and I was wearing regular clothes. It's a life lesson they've already learned.

I've actually never had a cell phone stolen in class before. When they're out in the open, it's pretty obvious which phone belongs to whom and kids rarely let them out of their sights. Though yes, it is a potential problem and you would need to share those risks with your students.

Right now students are texting with their phones because it's a great tool in their social world, as they look for ways to keep adults out of a space while they work to find their identities. They engage in shifting social circles as they try to establish long-lasting friendships like the ones we now have in adulthood. I have spoken with students who feel pressured by their friends to text back immediately upon receipt. They get into a dangerous cycle of compulsion that is full of internal interruptions and social pressure. This is very different from how adults use texting. We can take our time getting back to people without feeling quite the same stress. As teachers we can try to get rid of the external interruptions in their environment but they will find ways around it. Controlling their external environment by banning cell phones does nothing to quell the internal interruptions that take place in the head, repeatedly popping up and reminding them to "take a look at that screen" and check where they stand in each other's friends' lists.
In order to address this issue and help kids control their compulsion, we need to teach them how to become autonomous.

In order to address this issue and help kids control their compulsion, we need to teach them how to become self-regulators and how to engage in appropriate social etiquette. This can happen through allowing use at appropriate times during class, guided by helping them manage the type of attention required of the task at hand. We do this through adult guidance, attention cuing, mentorship, and teaching digital citizenship. You can't teach these when you ignore what they're doing anyway and your risk putting yourself outside of their world.
I produced a 37-minute documentary on this topic for my Masters. I interviewed David Buckingham, author and Director of the London Knowledge Learning Lab; Danah Boyd, author, Berkeley fellow and researcher for Microsoft and Harvard; Linda Stone, retired Executive from Apple and Microsoft; Dr. David Meyer, Psychology professor at the University of Michigan; and Neil Andersen, author, media consultant, and speaker with the Association for Media Literacy. I also interviewed teachers and school administrators, parents, and most of all..teens. You can view some of the clips from my documentary at www.janemitchinson.ca

Saturday, September 18, 2010

The Importance of Teaching Digital Citizenship

The story out of Vancouver this week about visuals of the gang rape of a teen-aged girl being passed around Facebook and cell phones was so horrifyingly sad. The speed of transfer of information can seriously amplify situations when teens are not taught digital rights and responsibilities. We have to remember that it's not the technology that's the problem, it's the use of the technology. The user's values dictate the way a medium is used. This is why we need adults to be present in teen social space as guides. We can do this partly through the implementation of a mandatory digital citizenship and literacy course in all our schools. Teens need adults who are available to them and can be trusted to act on their behalf.

I do not advocate for complete invasion of teen social space, but we need to have a presence. This is a very delicate balance since teens need some of their own private space to practice socializing within youth circles and for finding their identities. If they feel adults are encroaching too far into this territory, they will look for alternate spaces to keep adults out. That's what made texting among youth popular in the first place.

The lack of empathy and humanity these youth showed is heart-breaking. The keen interest and voyeurism displayed over such a violent act -alarming. We have to ask ourselves what society will look like in the future if we fail to find the delicate balance of adult presence in teens' online and linked worlds.

Friday, September 17, 2010

Questions from Teens

Great discussion is being generated in class with all the media buzz around cell phones in the classroom. I took the opportunity to discuss texting with one of my grade 11 classes, asking students to think about the fears around teens and texting and to frame questions around those fears. Here's what we discussed:

"Is texting really making us become more anti-social?"

Texting is actually quite social. In fact it's hyper-social. Teens are connecting with each other around the clock and staying more connected to each other than ever. Adults worry when teens go off to their rooms and text because face-to-face interaction with them drops off. Adults equate your physical absence with anti-social behaviour because they have learned to be social by being physically present. They are worried about being kept outside of your social space. Spend some face-to-face time with your parents every day.

"Won't we have a harder time communicating face-to-face?"

Just because you are communicating less face-to-face doesn't mean you'll forget how to do it. It's just another form of communication that you can choose from. That means you'll need to assess the most effective way to get your message across when communicating. For example, teens enjoy using sarcasm with each other. That's difficult to read in a text. You're probably already reserving that for face-to-face interaction.

Some teens I interviewed during my documentary said they use texting to help them think about what they want to communicate when responding in a difficult situation, instead of acting impulsively. This can be a benefit in preventing a situation from escalating, however, teens do lose the opportunity to read body language. Sometimes what we say or write isn't exactly how we feel. Teens need to think ahead about the possible outcomes of using each kind of communication before they engage in a difficult conversation. It's not much different than before cell phones when teens used notes to express themselves instead of dealing face-to-face. Teens have already been negotiating between written forms of communication and face-to-face.


Another question that came up was "is texting ruining our ability to spell correctly and use proper grammar?" The response will appear in an upcoming post.

Thursday, September 16, 2010

Cellphone Use in Classroom topic on a roll

I rushed to the CTV studios right after school yesterday and did the taping for Province Wide. I was 15 minutes late after getting out of the building and then finding on my drive that Wellington Street was closed. I was a little frazzled but managed to shake it.

Daiene asked me what I thought about banning cell phone use in schools and I explained I felt it was sad that some boards that ban the devices are missing out on opportunities to teach students about appropriate use. We chatted about parents who don't know how to set boundaries as role models for students and how students need to work through their compulsion so they don't end up like the generation before them. What a great opportunity for education to guide them through this. By the way, Daiene's cell phone went off during the taping and we had to re-start a question. Her daughter needed a ride home and I had probably kept her later since I came in a little late. It really wasn't her fault, but it was still pretty funny.

After supper, my husband showed me a news post on the Internet that Premiere Dalton McGuinty had been asked by Toronto reporters what he thought about cell phones in the classroom. The Toronto Board had just announced it had decided to review its cell phone policy. I immediately thought, "Yeah Neil!" Neil Andersen, who appears in my documentary is a retired media consultant for the Toronto Board of Ed. I was so glad that people were starting to talk about the issue. It's been a long time coming.

This morning I was surprised to see a negative backlash to what McGuinty had said. All he had said was that schools need to help students find appropriate use for ell phones in the classroom and that we need to consider a place for them. That's exactly what I had been saying Tuesday morning. I guess the fear-mongers ran with that one and attacked him for not considering the distraction of cell phones in the class. It's strange how people can twist things out of proportion because bringing them in to class is what we needed to do in order to deal with the compulsion to be on call. I wish people could see my documentary so they could understand the issued a lot better.

Before lunch, I got another call from the office that the CBC had been trying to get a hold of me again. CBC's radio syndicate requested 11 interviews for between 3 and 6 PM. I'm so glad I got up early this morning to write down some of the counter talk I could expect from people. It came in handy on the circuit. Some interviews went easily with talk show hosts that were open to the issues, but a couple went much tougher with the announced out in Halifax calling himself a curmudgeon and David Gray calling me crazy. I think David was just upset because I caught him on one of his own points. He said that teens shouldn't have cell phones in the classroom to use as tools because it's unfair to the ones who don't have them. I said it was an easy fix and that I had never had a problem with it. Students work in groups and the ones that have them are quite happy to share. He asked me if I really thought it was okay to ask the kids who have cell phones be asked to share with the ones who don't. I explained again that the haves are quite willing to share with the have-nots if you ask them, it's not a requirement. The haves don't mind sharing their phones while working in groups and don't see it as a big deal. It's all in how you use them in class and that's something the teacher can set up with the students; is how and when to use them. David asked "isn't that drawing a line between the haves and the have-nots? Shouldn't we level the playing field?" I said, "Are you saying that students should miss out on deeper opportunities for learning just to level the playing field when teachers can create equal learning opportunities through putting students into groups? He quickly changed the question.

There's several more points I made through 3 hours of talks. The battle with David Gray really stuck out because he challenged me. I have taped some of the interviews and will go over them to accumulate some of the issues that were raised and post them later. I also want to write about the questions my students had for me today. We had a great discussion on the fears that people have around texting. I could tell they had been sitting around the supper table talking with their parents about it. Great questions included: "is texting making us become more anti-social?" and "is texting ruining our ability to spell correctly and use proper grammar?" I will save these discussions for the next post as this one is getting quite long.

Wednesday, September 15, 2010

Texting and Teens Generates Interest

As I drove away from the CBC battling Toronto traffic to get back to the Waterloo Region, I felt a huge sense of relief. My documentary got handed in on time to Ryerson with my bound paper and I had a great time visiting friends and celebrating the end of my work. Appearing on Metro Morning and the provincial morning show felt like the wrap-up.

About a half hour after I'd arrived back at Waterloo Oxford I got a call from the office that CTV had been trying to get a hold of me. I was asked to appear on Province Wide for the coming weekend and reporter Frank Lynn asked if he could come out to the school to do a story. I made plans to tape Province Wide today right after school and asked for an extra day to get media releases all organized from the students so that we could be ready to have CTV come in Thursday.

I don't have the questions for Province Wide, but I have a feeling they're going to be around cell phone policies. Diane mentioned that my talk on CBC around trying out with students that they keep their cell phones on and out in the open intrigued her.

Sunday, September 12, 2010

Documentary, "Conditioned To Be On Call" Finalized

Finally, the re-edits of my documentary on teens and texting are done. I have just burned the project to Blu-ray and will hand it in to Ryerson tomorrow.

This project has really got me thinking about how we can address the issues of cell phone use in schools. We need to start talking about it and come up with some solutions. I'm going to be interviewed on CBC's Metro Morning Tuesday about my doc and plan to talk about the compulsion that students feel to text using their phones and all the social pressures that surround that. I haven't received the questions for the interview yet, but during my pre-interview I talked a lot about self-regulation to fight compulsion so I'm hoping that will be the focus.

Monday, April 5, 2010

Typical reactionary response to bringing Facebook to education

I wasn’t surprised at the negative comments that appeared in the story write-up about the Waterloo Region Public school board planning to open its firewall to Facebook this September. Any time anything “new” is explored in education, wide-spread skepticism and reservation become rampant. I do find it hard to believe that not one student The Record spoke with felt that Facebook should be openly welcome in the schools. Or, maybe students weren’t asked about the potential benefits at all. Certainly, the experts in social media were not consulted.

I just returned this week from Scotland where I interviewed Dr. Tracey Alloway of Stirling University about using Facebook as a learning tool. Alloway has completed extensive research in the area and is currently meeting with her research team to write up and publish the results of her findings. What she told me was that social media, particularly Facebook, builds and exercises working memory –an important part of processing and managing incoming information. She likens working memory to a series of post-it notes that are sorted and pieced together to develop comprehension of a greater concept. Her studies also showed that using Facebook can actually increase the IQs of teens, improve multi-tasking skills, and raise Oxytocin levels –a chemical in the brain that helps us feel pleasure and fight depression.

While it is likely that students will continue to use Facebook to socialize, the novelty will wear off and with some guidance, they will find academically productive uses for the social media tool as well. Cyberbullying will become much less of a concern as teachers and parents become a guiding presence. Study groups, peer tutoring, and career networks will continue to develop as learning continues during and after school hours. With some lessons in digital literacy and digital citizenship, students will have a safe and empowering forum in which to communicate in the anytime, anyplace world they have created for themselves.

Sunday, March 14, 2010

The Lone Shooter

I miss having my friend Mike with me on shoots. We were a great team. Mike took the stills and looked after the audio while I operated the camera. This year I have been filming on my own a lot. I feel like one of those one-man bands with a drum attached to my front and a drumstick rigged to my arm, harmonica at my lips, tambourines in between my knees and a horn on my belt. I often wonder if that's kind of how I look to people when I go out on shoots.

I find it tough to have to think about and monitor all the equipment myself. I've been interviewing people while having an ear bud placed in my ear to monitor for interfering background sounds. I am constantly scanning the camera viewer for proper headroom, noseroom, leadroom, light balance, tonal mergers and the audio v/u levels. My mic stand holds the boom now and I'm constantly checking it so that it's not in my shot, so that it's pointed in the right direction, so that it's not placed where someone will trip over it.

Over the next two months I will be flying solo to Boston, Vancouver and the U.K. to shoot my documentary. I'm having nightmares already of forgetting to white balance, charge my batteries, put a battery in the boom, plug my XLR in all the way, forgetting to check for stereo sound and failing to format my SDHC card properly. There's a lot that can go wrong on a shoot, especially when there's no one else looking out for you. Just as the airplane pilots will be doing before taking me away to shoot my doc, I'm going to follow a standard checklist. I'll post it once it's finished, though it's specific to my equipment set-up. Maybe I'll even have a story later on about how the checklist saved a shoot.

Sunday, March 7, 2010

2-time Emmy award winner and Documentary film-maker Paul Saltzmann

Recently, Paul Saltzmann spoke at TEDx Waterloo. I had a chance to jot down some notes.

Paul Saltzmann worked at the NFB in the Montreal office at the age of 23. What he learned while working at the NFB is to “pause” and not to try to fill the void. The universe will give us opportunities.
As a young man, there were parts of himself that he didn’t like. Eventually, a voice inside of him told him to get away from the environment he grew up in to get a clearer view of himself.

Paul told the story of how he heard an NFB Director was going to Bombay, India and he wanted to get out of Montreal and find himself so he asked the director if he could go as his cinematographer. The director had already hired someone from the UK, but instead of walking away, he paused, and Paul stood in front of him, pausing as well. It was a long enough pause that the director asked, “Have you ever done sound?” Although Paul had never done sound, he said “yes” anyway and was soon off to Bombay India.

In India, Paul worked on a film for six weeks before receiving a letter from his girlfriend that she had moved in with “Henry”. Heartbroken, Paul tried meditation to heal his broken heart. The Beatles were at a meditation facility overlooking the Ganges in India recording an album. The place was closed to the public. “Not at the PRESENT time” a man at the gate told Paul when he asked if he could come in and learn how to meditate to heal his broken heart. Paul heard the word “present” and asked “can I wait?” He slept eight days outside waiting. Eventually, the man who taught meditation came back and let Paul in. After a week of meditation, Paul says his broken heart was healed and he felt better. One day he was walking past an open area of the complex with a beautiful view off a cliff and saw members of the Beatles including John Lennon and Paul McCartney sitting at a table with their girlfriends and spouses. McCartney offered him a chair after Saltzmann asked if he could take a chair. Paul’s internal voice told him they were just regular people and he began to talk with them. McCartney told him they had everything they ever wanted but it didn’t mean happiness. That was still something else you had to find for yourself. I suspect the broken heart story was a great excuse for getting into the complex, but Saltzmann is a fantastic storyteller and can be forgiven for being so ambitious.

Recently, Paul produced a documentary for the NFB called “Prom Night in Mississippi”. It took five months to film in Charleston. Actor Morgan Freeman had offered to pay for a black and white mixed race prom 10 years earlier. Paul called him and asked if the offer still stood. There was silence on the other end and so Paul paused and let the silence continue. Morgan Freeman answered that the offer did still stand. Paul went down and documented the whole process leading up to and including the event.

Saltzmann’s sage advice…slow down and notice the spaces the universe offers you…listen...and you will see opportunities open up for you.

Advertiser Terry O'Reilly "Friction is the Secret Ingredient"

O’Reilly’s job as an advertiser is to create the easiest, speed bump-free path to the sale. This takes skill, though Terry told us he wasn’t going to talk to us about it at TEDx Waterloo. Instead, Terry talked about the quirk in the collective psyche, saying sometimes people need friction before they will buy a product or buy into an idea. Friction, he says, can be the key ingredient in persuasion.

Terry told the story back in time of when housewives ignored a company making instant mix cakes. The company researched and talked to housewives and determined the emotions that surround the process. What they found was that the women felt they weren’t involved enough in the work of making a cake. They needed to be persuaded that they actually had something more to do in the process. The manufacturer went backward in the process and removed the egg from the mix. They then asked the women to put the egg back in so that they felt like they were more of the process in making the cake. By increasing the friction and adding the extra step women were attracted back to the product. Sales spiked.

O’Reilly talked about Johnson and Johnson having a marketing problem with their antiseptic cream. People would not buy the cream a second time. Johnson and Johnson brought human nature into their research. If we don’t feel pain, we don’t feel we are being healed so they put alcohol in the cream to give it a sting. The added friction of pain gave the product credibility and as a result, sales spiked back up.

Clairol introduced a hair product back in the 70s. The instructions for how to use the conditioner were 1. work conditioner into hair 2. let sit for 30 minutes 3. rinse…but it only took 2 minutes to work and not the 30 minutes that women were used to in the salon. So, Clairol suggested 30 minutes to give their product credibility by keeping the instructions for use in line with what the salons were doing. Friction aligned the new product with an existing belief system and made it legitimate.

O’Reilly’s message…Take a look at marketing over the last 100 years…friction can be a powerful tool to persuasion. You can take the concept of friction and apply it to fundraising. Terry cites a donation form for a charity with 3 donation boxes to choose from: a 500 dollar box, 50 dollar box, and 5 dollar box. There is friction with 500, 5 dollars is barely worth the stamp. They framed the desire of the 50 dollar box with the shock of the 500 dollar box and the shame of the 5 dollar box. 50 dollars was always the target.

O’Reilly also mentions an instance of setting up on-line shopping on an e-commerce site. The man designing the site looked at the 5 steps to the checkout process and replaced it with one step. He even added advanced error checking and retrieval of the page if the Internet went down. The idea failed miserably. The 5 steps created a friction that made the customers feel they had added security. Terry compares it to shopping. The narrower a store aisle, the more crowded it is…the more buying is done. More friction means more shopping as choice is a way to exert control over your environment. You control the experience by exercising choice. When the aisles are wide open, people won’t buy. They lash out by buying more in narrower areas.

O'Reilly says Steve Jobs understands his customers. 50 percent of products that are returned to stores actually still work. It’s just that people have a fiddle tolerance. People will only fiddle for 20 minutes. Jobs took this understanding and it applied it to unpacking the computer mouse. He purposely wrapped up the individual mouse so that you would have to become more familiar with it as you were unpacking it. No mice were returned after purchase. If you can embrace this concept, you will have less returns.

Lastly, in looking at human nature… Atul Gawande wrote a book called The Checklist Manifesto. He looked to others to see how they prevented mistakes…ie/ aircraft pilots. Gawade created checklists for hospitals. The hospitals that used this had the number of mistakes go down 8 percent. Unfortunately, only 1 fifth of hospitals in the U.S. use this. Although some surgeons felt offended (20 percent) when asked if they would want a surgeon operating on them to use a checklist , a whopping 95 percent said “yes”.

Friction works. It gives credibility. It can guide and steer people to positive outcomes. There is a real human nature element. O”Reilly looks back at books published in the 40s and 50s…Madison Avenue. He says the more things change, the faster it happens, but the study of the aspects of desires in man never change. These are fundamental traits of our species. Terry closes with the quote, “Friction is the secret ingredient to life” and Mary Poppins was wrong when she said a spoonful of sugar makes the medicine go down, a spoonful of sand might make it go down quicker.